Andrew Carlos
Education
San Jose State University, San Jose, CA — MLIS, Library and Information Science, 2011
Saddleback College, Mission Viejo, CA — AA, Geography, 2008
University of California, Los Angeles, Los Angeles, CA — BS, Mathematics, and BA, Sociology, 2006
Academic Experience
Head of Research, Outreach, and Inclusion, Librarian, Santa Clara University 2021 – Present
Santa Clara, CA
Oversees the Research and Reference Program, including On-Call Reference, Virtual Reference, and Consortial Chat Reference. Supervise a team of three library staff.
In charge of developing outreach opportunities, as well as maintaining and developing collaborations and partnerships across campus. Develop programming to activate the Library spaces and develop community among students.
Develop opportunities for implementing Diversity, Equity, and Inclusion programs and strategies.
Develop, deliver, and evaluate instructional sessions for students, staff, and faculty. Liaison to the School of Engineering.
Associate Librarian, California State University, East Bay 2018-2021
Senior Assistant Librarian, California State University, East Bay 2012 – 2018 (Tenured and Promoted – 2018)
Hayward, CA
Reference and Instruction Librarian, responsible for collection development and instruction for the Engineering, Computer Science, Earth and Environmental Sciences, Geography and Environmental Studies, Multimedia and Psychology departments.
Managed library web services, including maintaining and updating library websites and applications, debugging and upgrading library web server applications, research and implement new and emerging technologies, and collaborating with other campus units (IT, Faculty Development, other Faculty). Supervise Library Web Specialist, directing priorities for current and future projects. Lead cross-functional teams on evaluation of library services and resources.
Develop content for quarter and semester length courses (both in-person and virtual), one-shot instructional sessions, workshops, job aids and other training/instructional materials. Develop and assess training materials for student workers, using both online and in-person technologies. Develop training materials for full-time staff and faculty on web service tools, using a variety of learning technologies (Adobe Captivate, Adobe Creative Cloud, Google Apps for Education, Google Classroom Learning Management System).
Electronic Resources Librarian, The Harker School
San Jose, CA 2011-2012
Responsible for the maintenance of the library’s collection, through organizing materials, student supervision, collaboration with staff. Provided circulation services to 9-12th grade students. Improved access to Library collection, through records maintenance and resolution of database issues.
Developed a relationship between the Library and the IT department that allowed for easier resolution of technical issues. Tasked with being the first level of resolution for most library-related technical issues.
Researched the use of new and emerging technologies and their implementation within the Library department.
Courses Taught
California State University, East Bay
University Libraries
Library 1210 (2) Introduction to Information Literacy, 2012 – 2018.
Library 1551 (2) Information Skills in the Electronic Age, 2013.
Publications and Professional Work
Publications
Wood, L. M., Alexander, S., & Carlos, A. (In press). Peer-spectives: Student employee and student user views of a peer greeter service. Public Services Quarterly. http://doi.org/10.1080/15228959.2021.1943104
Carlos, A., & Muralles, D. C. (2021). Onboarding in the age of COVID-19. IFLA Journal. https://doi.org/10.1177/03400352211035413
Carlos, A. (2019). Sharing What You Know: Creating Infographics. Hyperrhiz: New Media Cultures. https://doi.org/10.20415/hyp/021.t04
Keer, G. , & Carlos, A. (2015). The stereotype stereotype: Our obsession with librarian representation. American Libraries, 46(11-12), 38
Carlos, A. (2012). Research On The Go: Mobile Tools for Conducting Research. Reference Librarian, 53(4), 433-440. doi:10.1080/02763877.2012.707462
Book Chapters
Keer, G., & Carlos, A. (2014). The Stereotype Stereotype: Our Obsession with Librarian Representation. In The Librarian Stereotype: Deconstructing Perceptions and Presentations of Information Work. Chicago: The Association of College and Research Libraries.
Carlos, A. (2015). The geography of information: Placing our information needs and behaviours in context. In G. Needham & M. Ally (Eds.), M Libraries 5: From Devices to People (pp. 193198). Facet.
Blog Posts
Carlos, A. (2014, March 6). Let’s get together Thursday – cross campus collaboration [Blog post]. Retrieved from AASL blog: http://www.aasl.ala.org/aaslblog/?p=4184
Carlos, A. (2015, March 10). Technology Tuesday – Click on this video: Making interactive videos using Youtube annotations [Blog post]. Retrieved from Knowledge Quest website: http://knowledgequest.aasl.org/technology-tuesday-click-on-this-video-making-interact ive-videos-using-youtube-annotations/
Peer Reviewer
Wikipedia and Academic Libraries: A Global Project
Ethnic Studies in Academic and Research Libraries
Conference Presentations
Student Perspective on Primo: Using Focus Groups to Gather Data (With Adams, L.) – IGeLU, August 2019
Primo Usability with Diverse Populations in Mind (With Adams, L.) – ELUNA (Ex Libris Users of North America), May 2019
Consortial Analytics: From Alma to Primo (With Kim, M.) – IGeLU (International Group of Ex Libris Users), August 2018
Pop-Up Peer-to-Peer: Students helping students meet their library needs (With Alexander, S. and Wood, L.M) – New Librarian Summit, August 2018
Life in the Tenure-Track Lane, Does it Lead to Crash and Burn Out?: A Preliminary Investigation and Conversation of Academic LOC Daily Experiences (With Kim, M. and Pun, R.) – POCinLIS Summit, July 2018
Academic Librarians in Transition: Stories, Narratives and Job Strategies on Moving into Different LIbrary Careers (Panel Presentation) – CARL Conference, April 2018
What Do You Meme? Pop Culture in the Information Literacy Classroom (With Alexander, S. and Wood, L.M) – CARL Conference, April 2018
Entrepreneurs and Engineers: Information Literacy beyond the Classroom (With Radcliff, S.) – California Library Association Annual Conference, November 2017
Envisioning the Leadership Institute: CSU Librarians’ Participation and Perspectives (With Kim, M. and Pun, R.) – CSU New Librarian Summit, August 2017
From Paper to Imagination: Representations of Librarians and Librarianship in Asian Media (With Singh, J.) – Popular Culture Association/American Culture Association, April 2017
We can do it!: Building a culture of micro-assessment (With Alexander, S.) – CARLDIG-S Fall Program: Telling Our Stories: From nuance to hard data, December 2016
Focus on the Framework: Lifelong Learning and Information Literacy – California Library Association Annual Conference, November 2016
“Flower Tea? What’s that?”: Studying the information-seeking behavior of viewers through engagement with the Korean variety show Running Man – Popular Culture Association/American Culture Association, April 2016
Rethinking for Academic Librarianship: Perspectives from New (and Newish) CSU librarians (Panel Presentation) – California Library Association Annual Conference, November 2015
Shifting Things Around: Understanding Furniture Movement and Space at an Academic Library – California Library Association Annual Conference, November 2015
Much Work, Why Fun, How Creative: Encouraging Creativity through Memes and Infographics – Summer Teaching Retreat for Librarians, June 2015
Context is King: Infusing pop culture into a quarter-long Information Literacy course – Popular Culture Association/American Culture Association, April 2015
From Common Core to College Readiness: Mapping Secondary School Learning Outcomes to Higher Education – Hawaii International Conference on Education, January 2015
Visualizing Information Literacy for a New Generation – California Library Association Annual Conference, November 2014
The Geography of Information – m-Libraries 2014 Conference, May 2014
Speaking of information, that reminds me of this puzzle: Studying the information seeking behavior of Professor Layton – Popular Culture Association/American Culture Association Conference, April 2014
Outreach through the Side Door: Marketing Librarians and Library Services through Faculty Development – California Library Association Conference, November 2013
Science and Technology on the Go – Special Libraries Association Conference, June 2013
Out and About: Information Literacy in a Mobile Environment (Poster Session) – California Conference on Library Instruction, April 2013
Cardigan and Tattoos: Why are we so obsessed with Librarian stereotypes? – Popular Culture Association/American Culture Association Conference, March 2013
Library Services for Basic Skills & ESL Students – Facilitator for discussion on Library Space and Technology – Canada College, March 2013
Cybertour: Tools to Develop a Personal Learning Network – Internet Librarian, Presented on October 2012
Expand Your Mind: Fun and New Web Tools to Play with in your Library – California Library Association Conference, Presented on November 2012
Social Media Storytelling: Lessons From the Advertising World in Creating Engaging Content – California Library Association Conference, Presented on November 2011
Where were you when you looked that up?: The Geography of Information Needs – Library 2.0 Worldwide Virtual Conference, Presented on November 2011
Digital Content Tools: Thesaurus & Folksonomies – Internet Librarian, Presented on October 2011
Social Media Lessons from the Ad world & More! – Internet Librarian, Presented on October 2011
The Mobile Student: Educational tools for the mobile enabled student (Student Session) – Handheld Librarian 4, Presented on February 2011
The Mobile Student: Educational tools for the mobile enabled student (Poster Session) – California Library Association Conference, Presented on November 2010
Mind your Ps and Qs: Etiquette for the digital age – Internet@Schools West, Presented on October 2010
Building the Path: Using tech tools to collaboratively create resource lists – Harker Teacher Institute, Presented on June 2010
Old School Tools for the Digital Age: Traditional Mediums Transformed – Midwest Interdisciplinary Graduate Conference, Presented on February 2010
Professional Development
Certificates
University of South Florida, Muma College of Business, Tampa, FL — Certificate, Diversity, Equity and Inclusion in the Workplace, 2021
California State University, Monterey Bay, Seaside, CA — Certificate, Instructional Science and Technology, 2020
Institutes, Workshops and Attended Conferences
- The Carpentries Instructor Training – Online, October 2020
- Wild Ideas Camp – University of Rochester, July 2020
- Leadership Institute for Academic Librarians, Harvard University, Graduate School of Education – July – August 2019
- JCLC (Joint Conference of Librarians of Color) – September 2018
- Data Equity on Main Street – January 2018
- ELUNA (Ex Libris Users of North America) – April 2018
- Zingtrain Visioning Workshop for California Library Leadership – October 2016
- California Library Leadership Institute – March 2016
Courses
- Introduction to Structured Query Language (SQL) by University of Michigan, an online course through Coursera – October 2018
- Building Web Applications in PHP by University of Michigan, an online course through Coursera – October 2018
- Introduction to Supervision, a pilot program from the Chancellor’s Office – September 2016
- Budgeting and Scheduling Projects by University of California, Irvine, an online course through Coursera – July 2016
- Introduction to Korean, an online course through Coursera.org – May 2016
- Initiating and Planning Projects by University of California, Irvine, an online course through Coursera – March 2016
- Introduction to Web Service APIs using PHP and HTML, an online course through ALA – January 2016
- User Experience Design for Libraries, an online course through Infopeople – November-December, 2015
- Data Visualization, an online course through Coursera.org – July-August 2015
- Metaliteracy: Reinventing Information Literacy to Empower Learners, an online course through the American Library Association – January 2015
- Maps and the Geospatial Revolution, an online course through Coursera.org – July-August, 2013
- Gamification, an online course through Coursera.org – August-September 2012
- Developing Online Tutorials for Patron and Staff Instruction, an online course through Infopeople – January 2012
Department Service (California State University, East Bay)
- Equity and Open Access Librarian Search Committee, Chair – 2019-2020
- Library Retention Committee – 2018 – 2020
- Chair – 2020
- ULMS Management Committee – 2017 – Present
- Electronic Resources Librarian Search Committee, Chair – 2016
- Library Web Services Specialist Search Committee – 2016
- Associate Chair of Library Faculty – 2015 – 2020
- Library User Experience Committee – 2014 – 2019 (On Hold)
- Chair – 2014 – 2019
- Health Science and Scholarly Communication Librarian Search Committee, Chair – 2014 – 2015
- Social Science and Assessment Librarian Search Committee – 2013 – 2014
- Library Exhibits Committee – 2013 – Present
- Library Public Services Committee – 2013 – Present
- Chair – 2014 – 2015, 2020 – 2021
- Library Systems and Web Committee – 2012 – Present
- Chair – 2015 – 2020
- Library Services Specialist I – Learning Commons Search Committee – 2012
University Service (California State University, East Bay)
- Faculty Affairs Committee – 2019 – 2021
- Academic Senate, Senator – 2017 – 2019
- Executive Committee, Member – 2018 – 2019
- Asian Pacific Islander Faculty and Staff Association – 2017 – 2019
- Treasurer – 2017 – 2019
- Committee on Curriculum and Instruction – 2013 – 2016
- Secretary – 2015 – 2016
- Information Technology Advisory Committee – 2012 – 2019
- Chair – 2016 – 2018
- Faculty Development Subcommittee, Semester Conversion – 2015 – 2018
- Chair – 2017 – 2018
- Instructional Designer – Information Technology Consultant Search Committee – 2013
Consortial Service (California State University System)
- ULMS Steering Committee – 2019 – 2020
- Discovery Working Group – 2019 – 2021
- Chair – 2019 – 2020
- Discovery Working Group – 2019 – 2021
Professional Service
- California Library Association
- Member, Board of Directors – 2015 – 2018
- Academic Interest Group, Chair – 2015 – 2018
- Academic Interest Group, Vice-Chair – 2014 – 2015
- Conference Planning Committee – 2012 – 2018
- Program Planning Committee, Chair – 2015 – 2017
- Asian Pacific American Library Association
- Mentorship Committee, Member – 2020 – 2021
- Finance and Fundraising Committee, Member – 2018 – 2019
- Web Committee, Member – 2012 – 2013
- Task Force on Library Services for APAs – 2012 – 2013
- California Clearinghouse on Library Instruction
- Conference Planning Committee – 2013-2015
Association Memberships
- American Library Association – 2008 – 2009, 2011 – 2013
- Asian Pacific American Library Association – 2012 – 2013, 2018 – Present
- Lifetime Member
- Association of College and Research Libraries (ACRL) – 2012 – 2013
- Association for Talent Development – 2020 – Current
- California Association of Academic and Research Libraries – 2012 – Current
- California Library Association – 2012 – 2019
- CUE (Computer Using Educators) – 2015
- ISTE (International Society for Technology in Education) – 2020 – Current